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Data & Account Deletion

Make It Straight · Tyler Blouin (Narrowline)

You can delete your Make It Straight account and everything attached to it at any time. There is no waiting period and no retention hold.

Option 1 — from inside the app

  1. Open Make It Straight and make sure you are signed in.
  2. Tap the gear tab (⚙) on the right edge of the screen to open the profile panel.
  3. Scroll to the bottom of that panel and tap Data & Account Deletion.
  4. Confirm. Your account and all associated data are removed.

Option 2 — by email

If you have lost access to the app or can no longer sign in, email hello@narrowline.co from the address you used to sign up, with the subject Delete my Make It Straight account.

We will verify the request came from the account holder, complete the deletion within 30 days, and email you to confirm when it is done. In practice it is usually the same week.

What gets deleted

Deletion is permanent. Nothing is archived, anonymised and retained, or kept "for analytics" — we do not run analytics. Encrypted backups held by our database provider age out on their own within 30 days and are never restored into the live system.

What is not affected

Just want your data, not deletion?

Email hello@narrowline.co and we will send you a copy of everything we hold on your account.